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My account

Help

Most questions are about the installation. This is the quickest way to get there:

1. Guide for your provider

Step by step, with the exact menu path and a video.

WordPressWixJimdoIONOSSTRATOSquarespaceShopifyWebflowOnepageFramerGoDaddyWebadorHostingerWebnodeDudaHubSpotTYPO3JoomlaContaoShopwareGhostCarrdGoogle SitesGoogle Tag ManagerOther provider or custom HTML

2. Someone else installs it

In your account, under “Code & installation”, there is the button “Create an email to my web designer”. It opens a ready-made email with your line of code.

To my account

3. Check whether it worked

The “Check installation” button in your account looks at your home page and says in one sentence what it finds.

4. Ask the help assistant

At the bottom right of this page. It knows all guides, can check the installation on your website and takes a message to us if it gets stuck.

The help assistant also answers in English.

Contract texts (drafts without legal review, in German): AGB · AVV · Datenschutz · Textbaustein · Unterauftragnehmer